1. INTRODUCTION

These Terms govern your use of the website located at myappiq.com (“Site”). By accessing or browsing the Site, you agree to be bound by these Terms.

We respect your privacy and are committed to protecting your personal information. This practice outlines the types of information we collect, how we use it, and your choices regarding your data.

Information We Collect:

• We may collect information you provide when creating an account, such as name, email address, and username.

• We may collect anonymous information about your visits, like browsing history (without names attached) to improve user experience.

How We Use Your Information:

• We use your information to provide services, personalize your experience, and send occasional informative emails.

• We will never share your personal information with third parties without your consent.

Your Choices:

• You can opt out of receiving emails by following the "unsubscribe" link in any email communication.

• You can access and update your account information at any time.

• You can choose to have your anonymous browsing data excluded (refer to help section for details).

• We regularly review this practice and will notify you of any changes. We encourage you to review this practice periodically for the latest information.

2. GENERAL TERMS

We can make changes to the Terms. We will alert you of any changes by updating the “Last Updated” date of these Terms. Updated Terms shall become valid at the moment they are published and you waive the right to receive specific notice of each such change. Please check these Terms from time to time.

These Terms constitute a legally binding agreement between you and the Company. The agreement starts when you first access the Services (“Effective Date”). Unless terminated earlier in accordance with these Terms, the agreement continues until either party terminates the agreement by notifying the other party.

If any aspect of this agreement is unenforceable, the rest will remain in effect.

This agreement does not give rights to any third parties, but the Company’s rights and obligations can be assigned to others.

3.WHAT YOU CAN EXPECT FROM US (AND VICE VERSA)

Our Site is online admissions information platform, which provides expert, academic and other support for our users.

4.PAYMENT TERMS. CHARGEBACK AND REFUND

All payments and transactions on the Site are processed and managed by Lightpath Advisors LLC.

Payment. When placing an order, you agree to buy the product. You shall release the agreed total price on completion and delivery of the Services and once the product is accepted by you.

The pricing for our Services is based on a fixed-fee model. Once you place an order, you will see the total price.

You can request a reversal of your payment transaction (“Refund”) if you believe that our product were accomplished below the standards and requirements in your order form or our Terms. We may give Refunds for some products at our discretion according to these Terms.

Refund eligibility might vary by country or region. In countries and regions with consumer law protections, you retain your rights under these protections.

Quality-based Refund requests are reviewed by our support team and processed within 3-5 business days after the request was received. The Refund will be provided either to your account balance or to your original payment method.

100% of your payment is refundable in the following cases:

• if you decided to cancel your order 15 minutes after you submitted it;

• If you paid twice for the same order – a Refund of the second payment will be provided after your confirmation;

• if the product was provided after the set deadline;

• If the product does not conform to the initial instructions on the order form;

No Refund is possible in the following cases:

• your order status is displayed as “finished”;

• if you simply state that you are not satisfied with the product or Services provided;

• If the email address specified in your user account is invalid;

• if the deadline placed in the order form differs from the actual one;

As a general rule, we do not offer partial Refunds.

Chargeback. A chargeback (dispute) is a procedure of challenging a transaction initiated by the issuer on, following payment amount withdrawal and returned to the cardholder. This procedure is initiated by the (bank) issuer and performed by the acquirer, and not by us.

If you initiate a chargeback request and a 100% refund is granted, you are not allowed to use the product and our Services.

5. COMMUNICATION

If you provide us your email address, you agree and consent to receive email messages from us. These emails may be transactional or relationship communications relating to the products or Services we offer.

6. MISCELLANEOUS

Neither we nor any of our affiliates and/or partners shall be liable for your inappropriate, illegal, unethical, or otherwise wrongful use of the product by you. This includes academic probation, loss of scholarships / titles / awards / prizes / grants / positions, lawsuits, poor grading, failure, suspension, or any other disciplinary or legal actions.

If any questions have not been regulated by these Terms, they shall be regulated under the applicable law.

7. CONTACTS

For additional information and in case you have any questions about these Terms, please contact us support@myappiq.com

Last Updated on March 27, 2024

Effective Date: March 27, 2024